Customer Satisfaction Survey

Your feedback helps us serve you better.

1. How likely are you to recommend us? (0–10) 2. Product as per specification? Select Very much exact Fairly exact Somewhat exact Varies to some extent Varies a lot 3. Product quantity as per order? Select Very much exact Fairly exact Somewhat exact Varies to some extent Varies a lot 4. Consistency in product quality? Consistent Fairly consistent Somewhat consistent Inconsistent Poor 5. Product quality vs cost? Excellent Very good Good Average Poor 6. Price competitiveness? Very competitive Competitive Somewhat competitive Less competitive Not competitive 7. After sales service? Far exceeds expectation Exceeds expectation Meets expectation Below expectation Far below expectation 8. Accessibility? Excellent Very good Good Average Poor 9. Communication? Excellent Very good Good Average Poor 10. Complaint handling? Excellent Very good Good Average Poor 11. Personnel etiquette? Excellent Very good Good Average Poor 12. Delivery performance? Excellent Very good Good Average Poor 13. Any other remarks? 14. Any suggestions?

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